The challenge
See the whole problem.
Create a connected training experience across devices, while giving engineering and support teams a clearer picture of how those products perform.
The contribution
Engineering the complete experience.
- Software and mobile / TV interfaces for the Peloton Guide training experience.
- A unified pipeline for customer support information and product analytics.
- Installation diagnostics and SDKs to consolidate crashes and issues.
- Integrations spanning AWS, Splunk, Zendesk, Jira, Slack and Peloton services.
The result
Connected product experiences, supported by practical tools for installation, engineering and customer support.